Terms and conditions
Terms and conditions
Here you will find useful information concerning the use of our online booking. You can read about how we treat your personal information when using online booking, how you will receive a receipt for your purchase and what the cancellation rules are.
All prices in the booking system are written in danish kroner with sales tax included.
When you book a cabin or a unit for a camper or tent you will receive a contract with the billing information and purchase information.
Cancellation and money back
You can cancel your online booking by email or phone on the following terms:
- If you cancel your booking more than 60 days prior to arrival you will get a full refund except for an administration fee of Dkk 500,-
- If you cancel your booking less than 59 days and more than 30 days prior to arrival you will receive 75% of the full amount, except for an administration fee of DKK 500.-
- If you cancel your booking less than 29 days and more than 8 days prior to arrival you will receive 50% of the full amount except for an administration fee of DKK 500.-
- If you cancel your booking less than 7 days prior to arrival a refund is not possible.
Privacy and handling of personal information
Nystrup Camping Klitmøller register your name, address, email and other information given when booking online. The information is not given to a third party but the registration is kept within our database for 5 years.
Payment with a credit card happens on a secure server where the information is encrypted.
Nystrup Camping reserves the right to change any booking made for a particular place/cabin to a place/cabin of the same standard.
If you for some reason do not receive your contract which confirms your purchase, and do not get any errors from the online booking system then please contact us using the information below.
Complaint concerning the booking process or the received product must happen within a reasonable time after you have seen the mistake or should have seen the mistake by looking through your contract.
Nystrup Camping Klitmøller
VAT ID-Number: 27704573